Privacy Policy

Pentacle Electrical and Security Ltd

Last Updated: 26/06/25

At Pentacle Electrical and Security Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pentacle Electrical and Security Ltd

Company Number: 15430834

Email: info@pentacleelectricalandsecurityltd.co.uk

Phone: 01707 929456

2. What Information We Collect

We may collect and process the following types of personal data:

•              Identity Data – name, title, job title.

•              Contact Data – address, email address, phone number.

•              Technical Data – IP address, browser type, operating system.

•              Usage Data – how you use our website.

•              Marketing and Communications Data – preferences in receiving marketing.

We do not collect any special categories of personal data unless required by law.

3. How We Collect Your Data

We use the following methods:

•              Direct interactions (e.g., completing forms or contacting us)

•              Automated technologies (e.g., cookies, server logs)

•              Third parties or publicly available sources

4. How We Use Your Data

We use your data to:

•              Provide our services

•              Respond to enquiries

•              Improve our website and services

•              Send relevant communications

•              Comply with legal obligations

We only use your data where we have a lawful basis, such as consent, contract necessity, or legitimate interest.

5. Sharing Your Information

We may share your information with:

•              Service providers (e.g., IT and hosting services)

•              Professional advisers (e.g., legal, accountants)

•              Law enforcement or government agencies if required

We do not sell or rent your data to third parties.

6. Data Security

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unlawfully.

7. Data Retention

We only retain your personal data for as long as necessary for the purposes we collected it, including legal and accounting requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

•              Access your data

•              Request correction or deletion

•              Object to processing

•              Request data portability

•              Withdraw consent (where applicable)

•              Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us on the above details.